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EXPERIENCE IN AMAZON OPERATIONS

WAADBY success stories and experiences

We have managed Amazon sellers’ operations since 2017. Discover how we approach problems that can affect an account, a catalogue or sales continuity.

This section presents real success stories from Waadby clients, supported by verifiable documentation. To protect our clients’ confidentiality, we omit their names and other identifying details

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Companies that trust WAADBY

A relationship with a company does not mean it has contracted every intervention in this section. We link a brand to a case only when specific evidence supports it.

An issue is not always resolved by repeating the same request. We investigate its cause, organise documentation and support the seller through corrections and follow-up.

Suspensions and account health

Recovering suspended accounts
Organise the facts, correct the causes and prepare an evidence-based review request.
Preventing suspensions linked to critical metrics
Identify the incidents affecting performance and address their causes.
Business verification and account restrictions
Support the seller in matching information and documents to the request received.

Claims and seller protection

A-to-z Guarantee claims
Reconstruct each order and present relevant evidence for review.
Incorrect returns and refunds
Establish what happened before requesting compensation or a financial review.
Negative seller feedback and related issues
Distinguish legitimate feedback from a rating that may breach applicable policies.

Violations and blocked products

Blocked products and ASINs
Identify the cause of a deactivation and prepare the appropriate correction.
Intellectual property claims
Organise product traceability and relevant authorisations to respond to the issue.
Restricted product documentation
Turn a documentary request into a clear list of documents and actions.

Logistics and performance

Shipment tracking issues
Compare what the dispatch system sends with what Seller Central receives.
Own fleet and proof of delivery
Review delivery evidence when logistics operations do not fit standard workflows.
Late deliveries, cancellations and logistics performance
Link order issues to availability, preparation and delivery promises.

Catalogue and business continuity

Persistent catalogue errors
Prepare evidence-based corrections to attributes, variations, brands and product information.
Recovering inactive offers
Distinguish inventory issues from restrictions or publication errors.
Integration and synchronisation errors
Trace data from the seller’s system to Seller Central to locate a discrepancy.

Ongoing account management

Persistent issues with Amazon support
Reconstruct the support case so a further review has organised facts and evidence.
Fund holds and payment issues
Link notices, settlements and transactions to clarify a discrepancy.
Comprehensive management of accounts with multiple issues
Organise simultaneous issues and coordinate a clearly prioritised intervention plan.

What our clients say

Reviews published on WAADBY’s application listing on Amazon. They do not certify the outcome of this intervention or the purchase of a particular service.

Read all 42 reviews

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