The problem
Amazon may request safety or conformity documents before allowing certain products to be sold.
Context and consequences
Documents must correspond to the product model and responsible entity. A generic document or one for another product may not satisfy the request.
Our objective
Coordinate the submission of relevant documents and the product review.
How WAADBY helps
- We identify the product, marketplace and documents requested.
- We coordinate with the seller to obtain existing manufacturer or supplier documents.
- We check documentary consistency, prepare the submission and follow requests for clarification.
Account access and tools depend on each intervention and the seller’s authorisation. Documentary assistance does not always require direct access to Seller Central.
Value for the seller
An organised document set avoids unrelated submissions. WAADBY does not carry out testing or issue conformity certifications as part of this intervention.
This page presents a real Waadby intervention, with actions and outcomes supported by verifiable documentation. We omit the client’s identifying details for confidentiality. The results of this case do not guarantee similar results in others; decisions that fall within Amazon’s remit depend on its assessment.